Popberry Market — Preorder Cancellation Policy 🍒

Thank you for shopping with Popberry Market!

Preorder Purchases

Preorder items are products purchased before they are available for immediate shipment or pickup. Estimated availability dates are displayed on the product page.

Payment

For preorders requiring full payment, the total purchase amount will be collected according to the payment terms displayed at checkout.

Cancellations

Because preorder items may be reserved or ordered specifically for customers, cancellation requests are not guaranteed once an order has been placed.

However, customers may cancel and receive a refund whenever required by applicable law, including when we cannot ship within the promised timeframe and the customer does not agree to a revised shipping date.

Shipping & Pickup

Preorders with an estimated shipping date of December 5, 2026, are expected to begin shipping on or around that date. Delivery dates are not guaranteed.

Eligible orders may be collected at Christmas in the Park on December 5, 2026, if event pickup has been arranged and confirmed.

Supplier Delays & Unavailable Products

If a supplier delay affects your order, we will notify you and provide any required opportunity to accept a revised shipping date or cancel for a full refund.

If we cannot fulfill your preorder, we will issue a refund.

Damaged or Incorrect Items

Please contact us if your order arrives damaged, defective, or incorrect. These concerns are handled under our Return & Refund Policy and applicable consumer protection l