Refund policy
Popberry Market Return & Refund Policy 🍒
ALL SALES ARE FINAL
Thank you for shopping at Popberry Market! We take pride in bringing you cute, fun, and unique finds.
Returns & Exchanges
All sales are final. We do not accept returns or exchanges for change of mind, unwanted purchases, or incorrect items ordered by the customer.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos, if available.
We will review the issue and offer an appropriate resolution, including a replacement or refund where required by law. The 7-day contact period does not limit your statutory rights.
Preorders
Preorder items are not immediately available for shipping or pickup. Estimated shipping and pickup dates are displayed on eligible product listings.
If an item becomes unavailable or we cannot fulfill your order, we will provide a refund. If shipping is delayed beyond the promised timeframe, customers will be offered the cancellation and refund options required by applicable law.
Order Cancellations
Once an order has been placed, cancellation requests are not guaranteed. However, we will honor cancellation and refund rights required by applicable law.
Third-Party Products
Popberry Market is an independent retailer. Many of our products are manufactured by third-party brands and suppliers. Unless specifically stated otherwise, Popberry Market is not the manufacturer of these products.
Legal Rights
Nothing in this policy excludes or limits customer rights or remedies that cannot legally be excluded or limited.